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💡 Assignment content: ****Insightmonk customers aren’t really happy about if accessing data and insight on the platform. As a product manager, what changes you would like to suggest and implement to
Our data shows that “key player data” and “public sources” are an important part of customer retention. But our customers have difficulties in accessing the key player data and utilising “public sources” to its fullest.
Please see exact comment from customer :
- With regards to search results, I would like to see numbers upfront and reports that are more relevant basis the search. It’s difficult to find the relevant data that is being sought as the search gives out 1000+ reports to look out from. If the platform can suggest top 5 relevant reports that would be really helpful
- There should be an option to filter the search results which would help to close down on my research as per my needs.
What improvement needs to be done to both or either of these features to help customer make the best use of them. Please Share your thoughts and design on the following:
- Proposed changes
- Risk associated with the changes
- And how will you measure the success of new implementation. Think through which metrics truly reflect the performance of the product or feature. Stay away from vanity metrics
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